Terms

Last updated: July 2026

These terms describe, in plain language, how LenaDesk is intended to be used.

Using LenaDesk

LenaDesk is a tool that helps service businesses answer calls, capture, organise and respond to customer enquiries. It is an assistant — the business stays in control of every message sent to a customer.

Your responsibilities

Businesses are responsible for the accuracy of what they send to their customers, including any pricing. Any pricing LenaDesk drafts is indicative only; final quotes are the business’s own.

Availability

We aim to keep LenaDesk running reliably, but the service is provided on an “as is” basis during this early stage.

Contact

Questions about these terms? Email lena@lenadesk.com.